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November 2021 Program Quality Learning Series

From November 8-17, 2021, Root Cause will host a series of free webinar workshops introducing our Program Quality Roadmap, a proven system for building equity and excellence in social service organizations. Each webinar will focus on a different component of the Roadmap: a panel of nationally-renowned experts and practitioners  will guide you through each core component, show you how to apply it to your organization, and facilitate a discussion on the topic with attendees.

From Guilford County, North Carolina to Boston, Massachusetts, this innovative Program Quality Roadmap has been researched, tested, refined, and successfully used with over 25 nonprofits and communities. This series is an opportunity to learn how you, your organization, and/or your grantees can use this roadmap to set program goals, test solutions, make improvements, and achieve greater equity and excellence. 

Our goal for this Learning Series is to build a learning community of practitioners who want to continue to improve themselves, their organizations, and their communities. The Learning Series will be offered virtually via Zoom webinars, so participants can join from anywhere. Sign up for all of the webinars, one full week, or just one session. We invite you to join, learn, and share with us by registering below.

DATES & TIMES

Week 1:

Monday, November 8:

Tuesday, November 9:

Wednesday, November 10:

    Week 2:

    Tuesday, November 16:

    Wednesday, November 17:

    Register for Webinars

    Introduction to the Program Quality Learning Series: Opening Session

    November 8, 10:30am-12pm

    This webinar will serve as an introduction to Root Cause’s Program Quality Roadmap, a proven system for building equity and excellence in social service organizations. Our panel of nationally-renowned experts and practitioners will guide you through the Roadmap, show how organizations can use it, and dive more deeply into how racial and economic equity is embedded throughout the Roadmap and essential for success.

    Panelists:

    • Jasmine P. Williams, JD – Racial and Economic Equity Consultant
    • Ben Perkins, MA, MDiv – Executive Director, Wholesome Wave
    • April Nishimura, MA, MBA, Director of Capacity-Building, RVC
    • Consuela Greene – Principal Consultant, Root Cause
    • Abby Alexanian, MPP, MBA – Project Director, Root Cause

    Evidence-Informed Program Design

    November 9, 9:30am -10:30am EST

    How can nonprofit programs and social service providers use evidence-based models and available research to best meet the needs of their communities ?

    Join Root Cause for our Evidence-Informed Program Design Webinar, a Core Component of the Program Quality Roadmap.

    Panelists:

        • Sunday Taylor, PhD – Director of Evaluation, Boston Public Health Commission and former Root Cause Senior Consultant
        • Cathy Burack, EdD – Senior Fellow, Brandeis University Heller School Center for Youth & Communities
        • Anjali Nath, MPH – Director of Asthma Prevention & Control, Boston Public Health Commission

    Trauma-Informed Practice

    November 9, 11am-12pm EST

    How can social service and nonprofit programs be designed to identify and address the consequences of trauma? 

    Join Root Cause for our Trauma-Informed Practice Webinar, a core component in the Program Quality Roadmap.

    Panelists:

        • Dontaè Roberts, LCSW – Racial and Economic Equity Consultant
        • Ken Epstein, PhD, LCSW – Founder, P.R.E.P. for Change Consulting

    Referrals and Partnerships

    November 10, 9:30am-10:30am EST

    How can social service and nonprofit programs give and receive referrals and manage partnerships that lead to seamless service coordination between programs?

    Join Root Cause for our Referrals and Partnerships Webinar, a Core Component in Root Cause’s Program Quality Roadmap.

    Panelists: 

        • Jean Workman – Executive Director, Every Baby Guilford
        • Consuela Greene – Principal Consultant, Root Cause

    Program Accessibility

    November 10, 11am – 12pm EST

    How can social service and nonprofit programs address barriers to accessibility to ensure community members can receive needed services regardless of zip code, race, gender, language spoken, disability, work schedule, household income, and/or other factors?

    Join Root Cause for our Program Accessibility Webinar, a Core Component in Root Cause’s Program Quality Roadmap.

    Panelists:

        • Anand Dholakia, MBA – Principal Consultant, Community Science and Former Root Cause Principal Consultant
        • Jessica Santos, MA, PhD – Scientist and Lecturer, The Heller School of Brandeis University’s Institute for Economic & Racial Equity
        • Jonathan Rosenthal – Assistant Director (School-to-Career), Boston Private Industry Council (PIC)

    Family and Community Engagement

    November 16, 10am – 11am EST

    How can/should families and communities be engaged in planning, designing, evaluating, and strengthening social services and nonprofit programs? What roles can they play in leadership or feedback processes? 

    Join Root Cause for our Family and Community Engagement Webinar, a Core Component of our Program Quality Roadmap.

    Panelists:

        • Dontaè Roberts, LCSW – Racial and Economic Equity Consultant
        • Jeff Rogers – Executive Coach, DEI facilitator, and Former CQI Coach at Root Cause
        • Dinah Shepherd – Co-Founder and Co-Director, First Teacher
        • Alexa Saint-Fort – Parent Leader, First Teacher

    Data Measurement and Capacity

    November 17, 9:30am – 10:30am EST

    How can/should a social service or nonprofit program collect and use data to measure performance and progress towards goals and outcomes? What are some best practices?

    Join Root Cause for our Data Measurement and Capacity Webinar, a Core Component of our Program Quality Roadmap.

    Panelists:

        • Kurt Von Stetton – Director of Data Services, YouthBuild
        • Cailin O’Connor, MS – Senior Associate, Center for the Study for Social Policy

     

    Staff Support and Performance

    November 17, 11am – 12pm EST

    How can social service and nonprofit programs better support staff members to promote their well-being and enable them to provide the most effective services?

    Join Root Cause for our Staff Support and Performance Webinar, a Core Component of our Program Quality Roadmap.

    Panelists:

        • Cheryl O’Donnell – Executive Director, Florence Crittenton Programs of South Carolina
        • Erin Rodriguez – Executive Director, Root Cause
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