Ready for School, Ready for Life
The Duke Endowment
Continuous Quality Improvement for Kindergarten Readiness
The challenge at hand: In Guilford County, North Carolina, only 45% of children enter kindergarten literacy-ready.
Despite a well-regarded county school system and notable state early childhood efforts, many of Guilford’s youngest residents are not prepared for kindergarten and later academic success. Once behind, it’s difficult and more expensive to help them catch up. Furthermore, kindergarten readiness is the number one indicator of whether a child will read at grade level in third grade. Reading at grade level, in turn, is the number one indicator of whether a child will later graduate from high school.
To address these needs in Guilford County and move towards a connected, innovative early childhood system of care, Ready for School, Ready for Life and The Duke Endowment have partnered to form the Get Ready Guilford Initiative to achieve better childhood outcomes in the following areas:
- Planned and Well-Timed Pregnancies
- Healthy Births
- On-Track Infant and Toddler Development
- School Readiness at Kindergarten
- Success in Third Grade
To advance this work, the Initiative partnered with Root Cause in forming the Continuous Quality Improvement (CQI) cohort and a county-wide effort to create a culture of continuous quality improvement among early childhood programs. Thirteen programs were selected to participate in the cohort – together, they serve more than 23,000 children and their families from prenatal health through pre-kindergarten education.
The 13 members of the first Continuous Quality Improvement (CQI) cohort are:
- Adolescent Parenting Program, YMCA High Point
- Adopt-a-Mom, Guilford County Coalition on Infant Mortality
- Bringing Out the Best, UNC-Greensboro, The Center for Youth, Family and Community Partnerships
- Care Coordination for Children (CC4C), Guilford County Department of Health and Human Services
- Early Head Start, Guilford Child Development
- Family Connects, Guilford County Department of Health and Human Services
- Healthy Start, Family Service of the Piedmont
- NC Infant Toddler Program: Children’s Developmental Services Agency, NC Department of Health and Human Services
- Parents as Teachers Guilford County
- Pregnancy Care Management, Guilford County Department of Health and Human Services
- Teen Parent Mentor Program, YWCA Greensboro
- WIC, Guilford County Department of Health and Human Services
- Wise Guys, Children’s Home Society
Root Cause, in partnership with Ready for School, Ready for Life and The Duke Endowment, developed a CQI assessment, taken by each cohort program, to use as a tool along with other information collected from each program to understand which areas to prioritize for continuous improvement coaching. Root Cause defined five distinct elements of high-quality service most important to driving improvement in services for families: accessibility, family engagement, referral processes, trauma-informed care and use of evidence. Based on those responses, we worked with these organizations to create individualized capacity improvement plans. These plans identify and prioritize mutually agreed-upon areas for improvement that Root Cause coaches and programs will work on together over the two years of coaching. Programs will retake the CQI Assessment in the future to measure capacity gains.
From July 2018 – June 2020, each program is receiving individual coaching from the Root Cause team, and is participating in a Community of Practice, facilitated by Root Cause. Root Cause’s coaching and technical assistance is designed to strengthen each organization’s capacity to collect, analyze and use data to improve in at least two of the five quality areas outlined above.
 Guilford County Schools TSR Data 2017-2018
 The Campaign for Grade-Level Reading
Goals & Results
Root Cause worked with Ready for School, Ready for Life and a volunteer CQI Task Force made of cross-organizational and cross-sector community leaders to select the 13 members of the first continuous quality improvement (CQI) cohort.
Root Cause coaches meet regularly with leadership from each program to make progress on their individualized plans. In addition, the 13 programs have formed a Community of Practice, a group that builds connections across programs, shares learnings and resources, and engages regularly with each other in collaborative activities and projects.
Through 2019, Root Cause will continue working with partners to generate population-level change across Guilford County. In addition to directly coaching the CQI cohort programs, our team will facilitate coordination between services and contribute to building the culture of CQI within Guilford County as a whole.
Over the course of working with the first cohort, Ready Ready and Root Cause will collect data to learn how cohort members strengthened their practice of continuous quality improvement. Together, Ready Ready and Root Cause will apply insights from this process in designing, launching, and supporting a second CQI cohort.
Our team looks forward to continuing to learn with the cohort and reporting on lessons learned. We expect this experience will enhance our understanding about what it takes to work in collective action to affect population-level change.
Update: Visit the Continuous Quality Improvement Resource Library to learn more about CQI for social service providers.
About the Partner
Ready for School, Ready for Life
Ready for School, Ready for Life (Ready Ready) is a collaborative effort to build a connected, innovative system of care for Guilford County’s youngest children and their families. Its vision is that every child born in Guilford County will enter Kindergarten developmentally on track in five key areas: Physical development, Language and communication, Social-emotional development, Cognitive development and Approaches to play and learning.
Ready Ready aims to improve and expand services for children and families from prenatal health through pre-Kindergarten education. By enabling more children to achieve key developmental milestones, and by supporting parents in their efforts to raise healthy children, Ready Ready and its partners work to ensure children are ready and eager to learn when they enter Kindergarten and on track to succeed in school and life.
For more information about Ready Ready, please visit its website.
The Duke Endowment
Since 1924, The Duke Endowment has worked to help people and strengthen communities in North Carolina and South Carolina by nurturing children, promoting health, educating minds and enriching spirits.
Located in Charlotte, N.C., the Endowment seeks to fulfill the visionary genius and innovative legacy of James Buchanan Duke, one of the great industrialists and philanthropists of the 20th century.
The Endowment has awarded more than $3.7 billion in grants since its inception, including over $1.5 billion to Duke University. With assets of $3.69 billion in 2017, the Endowment is one of the nation’s largest 501(c) (3) private foundations. Today, more than 80 percent of its total spending goes to grantmaking.
In addition to grantmaking work in four program areas, the Endowment shares its knowledge by publishing resources for grantees and other service organizations, including information about what the Endowment is learning from its work in various publications, reports and evaluations. The Endowment also operates a fellowship program to cultivate emerging leaders in philanthropy.
For more information about The Duke Endowment, please visit its website.