When we talk about Continuous Quality Improvement in a social service setting, what exactly are we trying to improve? This post introduces six domains of program quality that are elemental to the practice of continuous quality improvement.
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Performance measurement is a series of ongoing processes in which organizations track, analyze, and derive learnings from important program and operational data
W.K. Kellogg Foundation
Services: Measurement, Learning, & Improvement
Topics: Education & Youth Development, Economic Security
Root Cause Research and Assessments
Topics: Education & Youth Development
This post reflects on the workshop Root Cause held at the Massachusetts Nonprofit Network conference on “Demystifying Performance Measurement” and discusses how important it is to build a performance measurement culture in your organization.
