continuous quality improvement - Root Cause
Program Quality and CQI Resource Library
This collection of methods, research briefs, case studies, and more aims to help social service organizations and partners learn, improve, and better serve people and communities.
September 2021 Newsletter
As the summer winds down, our vacations are coming to an end and those of us with school-age children are preparing for a return to school. This year, the pandemic brings the additional challenge of uncertainty as we help our nonprofit and social service partners imagine when and how to “return to normal.”
How can we help a foundation’s nonprofit grantees adapt during a pandemic while strengthening program quality and organizational capacity for the future?
State Street Foundation
How Nonprofits & Social Service Providers Can Survive the Pandemic and Thrive Post-Recovery
Many of our cohort programs have found CQI to be a useful tool to navigate the challenges of delivering services in a pandemic. Rather than being just “one more thing to do,” CQI coaching has provided the tools necessary to approach new pandemic challenges.
How Do You Help a Large Government Program Use Data to Better Serve Families? Part 2
This post introduces how the WIC (Women, Infants and Children) program is practicing continuous quality improvement (CQI) in order to make its food benefits and nutrition services more accessible for more than 40,000 parents and children throughout Guilford County, NC.