This collection of methods, research briefs, case studies, and more aims to help social service organizations and partners learn, improve, and better serve people and communities.
Read More
As the summer winds down, our vacations are coming to an end and those of us with school-age children are preparing for a return to school. This year, the pandemic brings the additional challenge of uncertainty as we help our nonprofit and social service partners imagine when and how to “return to normal.”
State Street Foundation
Services: Measurement, Learning, & Improvement, technical assistance, Strategy & Implementation, capacity building
Topics: Health & Well-Being, Education & Youth Development, Economic Security
Many of our cohort programs have found CQI to be a useful tool to navigate the challenges of delivering services in a pandemic. Rather than being just “one more thing to do,” CQI coaching has provided the tools necessary to approach new pandemic challenges.
This post introduces how the WIC (Women, Infants and Children) program is practicing continuous quality improvement (CQI) in order to make its food benefits and nutrition services more accessible for more than 40,000 parents and children throughout Guilford County, NC.
