As the summer winds down, our vacations are coming to an end and those of us with school-age children are preparing for a return to school. This year, the pandemic brings the additional challenge of uncertainty as we help our nonprofit and social service partners imagine when and how to “return to normal.”
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This reference library contains sources that our team found informative and inspiring as we researched domains of program quality and performance measurement capacities.
Abby Alexanian, our Senior Manager of Strategic Initiatives, shares advice to help social service providers think about and start to practice Continuous Quality Improvement (CQI).
Root Cause helps nonprofit and public organizations to strengthen the capacity of social service programs to practice continuous quality improvement.
Continuous Quality Improvement (CQI) is a process of collecting, analyzing, and using data to improve the quality of services or products on an ongoing basis. This framework summarizes three pillars of Root Cause's approach to helping social service providers practice CQI.
