This collection of methods, research briefs, case studies, and more aims to help social service organizations and partners learn, improve, and better serve people and communities.
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Many of our cohort programs have found CQI to be a useful tool to navigate the challenges of delivering services in a pandemic. Rather than being just “one more thing to do,” CQI coaching has provided the tools necessary to approach new pandemic challenges.
“How can we build the capacity of direct service organizations in our community?” This is the question that our partners at the Tri-County Cradle to Career Collaborative (TCCC) found themselves asking in early 2018.
