Root Cause

continuous quality improvement - Root Cause - Page 4

Trauma-Informed Approach

Active organizational leadership and commitment to trauma-informed care enables successful and sustainable implementation of this approach. It requires an identified point of responsibility within the organization to lead the charge in becoming trauma-informed, as well as leadership and staff commitment to applying the principles of a trauma-informed approach to all areas of functioning, including staff hiring, training, and support.

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Referrals & Partnerships

Communities often host a range of health and human services serving children and families, each addressing a different set of needs at different stages of life. A growing body of research finds communities benefit from an interdisciplinary set of providers working in concert; in different words, a coordination of care.

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Best Practices for Accessibility

Organizations effectively account for diversity in their communities by focusing on improving cultural competency and by supporting this focus through explicit policies, procedures, and ongoing trainings. In practice, this requires building both staff understanding of the community (e.g., history, local culture and priorities, policy impacts or effects of policies) and staff self-understanding of the biases that necessarily inform their work.

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CQI References

This reference library contains sources that our team found informative and inspiring as we researched domains of program quality and performance measurement capacities.

field notes

How Do You Design for Population-Level Change? Field Notes from Guilford County, Part II

Part II of a series on our work in Guilford County, written by Anand Dholakia, focuses on how our definition of success greatly shapes our work to matter more to people and families.