Estelle De Zan is a Marketing & Communications Co-op at Root Cause. She is a fourth-year journalism and international affairs double major at Northeastern University. Her previous co-op, or six-month job placement, was atCity of Boston Mayor Marty Walsh’s office as his correspondent and a first point of contact for constituent needs through Boston311. During her time there, she employed her Spanish language and customer communication skills to offer appropriate solutions to neighborhood-specific concerns. Her other work experience includes producing Boston’s Golden Hour Podcast, serving as an English instructor for refugees and migrants in London, and a research assistant for her university campus International Affairs Program.