Performance Measurement

This practical guide provides an easy-to-follow, five-step process for developing a customized performance measurement system that will serve as an essential tool for any organization seeking to: measure progress in achieving its mission, goals, and visions develop dashboards and learn how to analyze performance data; create a culture of learning and continuous improvement among management, board, and staff; develop report cards to communicate performance; use data-based evidence to build funder confidence.

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Templates

• Performance Measurement Audit Tool (Appendix A): Use this tool to prepare for building a performance measurement system.
• Master Indicator List Template (Appendix B): This document will help you organize indicators as you select them.
• Management Dashboard Template (Appendix C): Use this template to create regular reports on your data for your management team.
• Program-Level Dashboard Template (Appendix D): Use this template to create regular reports on your data for the leaders of individual departments or programs.